I AM SORRY, BUT I AM NOT SORRY

When you apologise do you often (if not always) use the word, “BUT”?

I am sorry, but the bus didn’t arrive.
I am sorry, but
I am sorry, but
but
but
but

There is a saying, “Everything before the word but is bullshit a lie!”

I don’t know if it is totally accurate, but what I do know is that when we use the word “but” we give the responsibility to something or someone else but ourselves.

Let’s be honest, there is always something we could have done differently or better to avoid that situation. For example, waking up earlier, or going to the meeting three buses before, or… (you know where I am going.)

And if something that is beyond our control happens. Because of course, such a thing could happen. What about:

I am sorry, it won’t happen again.
I am sorry, it is my responsibility.
I am sorry, it is my fault.

I am sorry. (period)

When you own full responsibility you are a better leader. A remarkable leader. The leader.